30 Reasons to Choose Ultident Scientific

To celebrate our 30 years in business, we compiled a list of 30 reasons customers like yourself, have made ultident their go-to scientific supplier, year after year. We know the world is full of choices, so thank you for choosing us!

1. We are a local, independent organization with entirely local leadership.
2. We offer quick and reliable delivery across Canada.
3. We have a deep understanding of the Canadian Scientific Market and fully understand our customers’ unique challenges
4. Our territory managers are friendly, approachable and always willing to go the extra mile.
5. All of our products are top quality. Our extensive network of trustworthy suppliers is audited on a regular basis to ensure they meet the rigorous standards of our quality management system.
6. We place customer success at the center of our business practices. Your success is our success.
7. We have extensive experience catering to government, academic and clinical institutions and understand the processes.
8. We understand the challenges of choosing consumables that are compatible with your existing devices and are prepared to give you solid recommendations for your specific application.
9. Our customers benefit from personalized, reliable service. Territory managers act as a single point of contact for their clients.
10. We always answer emails on the same business day, and If you phone us during our business hours, a person will answer the phone and assist you.
11. We have a continued commitment to fair pricing practices and quality products since 1992. Our pricing is based on a fair market value and we are always eager to pass on savings to our clients.
12. We strive to provide customers with the finest quality products and the best information.
13. Through transparency, trust and communication, long-term customer retention is the pillar of our business strategy.
14. We have sophisticated product procurement practices and over 30 years of experience sourcing scientific supplies
15. If we don’t have exactly what you're looking for, our team of experts will suggest alternative products that meet your requirements.
16. Our #1 goal is complete customer satisfaction.
17. We’re always willing to go the extra mile and source that hard to find product for our customers, even if it’s not listed in our catalog.
18. Our customers rave about our personalized, reliable service and quality products.
19. We offer an optimal product mix for our customers.
20. We place value on the entire customer experience from the first point of contact to the last kilometer of delivery
21. Our team is small but mighty, their experience enables us to be one of the top scientific suppliers in Canada.
22. We developed Ultidentbrand and Progene private label brands to manufacture high quality products at a small price tag. It also allows us to diversify our supply chain and manufacture products that are in high demand, to ensure our customers get the tools they need in the event of supply shortages.
23. Our customers have access to a group of experts with over 80 years of combined industry experience.
24. We are an accredited PPE supplier, allowing us to provide critical supplies to some of Canada’s largest hospitals throughout the pandemic
25. We listen to our clients, respect our commitments and always remain accessible.
26. We are always on the lookout to include new products that meet your needs.
27. We resolve issues quickly and efficiently, so you can focus on what really matters.
28. We possess a Canadian Medical Device License and all our products are high quality, meeting the requirements of ISO 9001-2000.
29. We have a 5 star rating on our Google Business and Facebook Business pages.
30. Our core management team has been working together for over a decade